Answer website questions
Give visitors fast answers from approved services, policies, hours, locations, and knowledge.
Available · Sales
Embeddable website concierge
Concierge
Turn every website visit into a helpful, continuous conversation.
A fully branded website chat Rooster that answers from approved business knowledge, remembers the conversation, captures qualified intent, and hands off to a person with context intact.
CONFIGURABLE PRODUCT PREVIEW
Make the conversation feel like your business.
Change the brand, greeting, voice, and job. Then test a short conversation that remembers the prior turns on this device.
Northline Services
Helpful service starts with a clear answer.
This mock page shows how Concierge can sit above an existing website without taking over its design.
What this preview proves
Branding, collapse and reopen behavior without losing the conversation, authorized-domain configuration, a bounded role, short-term continuity, safe fallback behavior, and human handoff language. Production deployment uses a signed configuration on each approved domain; this public preview does not publish an embed or connect to a real company system.
AUTHORIZED DEPLOYMENT TARGETS
One Concierge configuration, deployed wherever it is approved.
Production generates a signed embed after human approval. The same configuration may be assigned to multiple exact domains, while every unlisted origin is rejected.
● northline.example
Deployment gate
Branding, knowledge, guardrails, retention, escalation, and every domain must pass review before an embed becomes active.
Five ways to put Concierge to work
Real jobs. Clear wins.
Start with one focused use case, prove the workflow, then expand when the team is ready.
Guide service selection
Help a visitor understand which approved service may fit without making promises or high impact decisions.
Capture qualified intent
Collect only approved details and pass the conversation to sales with the useful context attached.
Support returning visitors
Continue consent based conversations with workspace specific history, retention, and deletion controls.
Hand off complex conversations
Recognize uncertainty or sensitive requests and move the full thread to a person without friction.
Production workflows
A focused role with visible boundaries.
Concierge follows approved knowledge, configured limits, exact-domain authorization, and a clear path back to a person.
Answer with approved knowledge
Responds from the company’s services, policies, hours, locations, and approved documents while clearly flagging what it does not know.
Remember the conversation
Maintains workspace-scoped history so returning customers and human teammates can continue without starting over.
Capture and escalate
Collects only approved contact details, detects buying or support intent, and routes the full context to the right person.
Human control
Nothing deploys on assumption.
Configuration changes invalidate approval. Billing, domain allowance, knowledge, privacy, retention, and handoff must all pass the deployment gate.
- ✓Human-approved knowledge and instructions before deployment
- ✓No promises, pricing changes, or high-impact actions without permission
- ✓Configurable retention, export, and deletion controls
- ✓Immediate human handoff for sensitive or uncertain requests
- ✓Exact-domain allowlist blocks use on unapproved websites
Authorized connections
Meet the tools where the conversation continues.
WWebsite embedauthorization requiredCCRMauthorization requiredHHelp deskauthorization requiredCCalendarauthorization requiredEEmailauthorization required
Connection availability depends on customer setup and provider access. Each external connection requires separate authorization before data access.
Launch checklist
From configuration to dependable deployment.
- 1Step 1Customize brand, greeting, tone, and placement
- 2Step 2Approve knowledge, collection fields, and retention settings
- 3Step 3Test common questions, edge cases, and human handoff
- 4Step 4Authorize each target domain and deploy the signed embed
Good to know
Questions before deployment.
Can it remember returning visitors?＋
Yes. The production design supports authenticated or consent-based conversation history with workspace-specific retention and deletion controls. The public demo keeps only a short session on the visitor’s device.
Can it match our website?＋
Yes. Color, launcher position, logo, greeting, voice, suggested prompts, collection fields, and handoff language are configurable.
Will it invent answers?＋
It is designed to answer from approved sources, state uncertainty, and route the conversation to a person when the required information is missing.
What does Concierge cost?＋
Concierge is $499/month for one authorized website and 1,000 AI responses. Additional capacity is $0.15 per response when approved, and additional websites are $199/month. Standard guided onboarding applies.
Can it run on more than one domain?＋
Yes. Each exact production domain is authorized separately and receives the approved signed configuration. Additional websites are $199/month each; unlisted origins cannot load the widget.
Production access
Configure the first authorized website.
Start secure billing, create the deployment, approve the exact domains and knowledge, then install the generated snippet.
- ✓ $499/month includes one website
- ✓ 1,000 AI responses per month
- ✓ Human approval required before activation
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Read the operating guide
Ready to configure Concierge?
Sign in to the deployment console or review the complete operating guide first.
Open Concierge consoleRead the operating guide